• Tenant Refund Request

    Timescales for refunds- this depends on the date that your next rent is due. For example if you submit this form on the 10th January you will receive your refund 6th February as we will next receive rent from you on 1st February and the refund can take 3-5 working days to process. If you do not wish to wait that long for the refund please speak to your Property Manager who would order the item to be delivered to you instead.
  • Declaration

    Unfortunately no refund can be made without a receipt or invoice as proof of purchase.

    Please make sure and have all of the information correct, otherwise we reserve the right to charge for the time involved if this is not correct. 

    As you are being refunded for an item you have purchased this means the item belongs to the property/landlord and will be added to the inventory therefore must be present in the property at the time you leave. 

    If there is an issue with your request, your Property Manager will contact you to discuss.

  • Select name of the PM who authorised the purchase to refund
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  • Bank details*
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